Frequently Asked Questions
|Q:||How do I enter?|
|A:||To enter via the Internet with Visa, MasterCard, American Express, or Discover, go to WWW.CDMSPORTS.COM, choose your game, and click on the game link. Click on Enter Now and follow the prompts. You will receive confirmation of your entry via email.
To enter via the telephone with a credit card, within the US and Canada, call toll-free 1.888.636.7559 or outside the US, call 314.546.4230.
|Q:||Can I pay with a check or money order?|
|A:||Yes, to enter with a check or money order, please mail your entry form along with payment to: CDM Sports 13100 Manchester Rd, Ste. 129 St. Louis, MO 63131.|
|Q:||How do I change the credit card on my account?|
|A:||Go to WWW.CDMSPORTS.COM and login with your Username and password. Click on MY ACCOUNT. Then click the BILLING tab and click UPDATE CREDIT CARD.|
|Q:||Can I enter via the Internet and use the credit on my CDM Sports account?|
|A:||Yes, signup will require you to have a valid credit card on file. However, any credit on your CDM Sports account will be used before your credit card is billed. If you do not have a credit card but have a credit on your CDM Sports account, please phone in your entry 1.888.636.7559 and request Internet access.|
|Q:||How do I reserve spots in a league for my friends when entering a rotisserie-style scoring game?|
|A:||When entering a Rotisserie-style game, you may save up to 6 spots (including yourself) in a league. Use the option "I want to reserve spots in my league for friends" and then indicate how many. When your entry is finished, you will receive unique access words that will allow each of your friends' teams to be placed in your league. Give one access word to each friend. An access word can only be used once. Your friends will have 14 days to enter the contest using their access word before it expires. Ask your friends to choose the option "I have an access word and want to join an existing league with my friends" and then type in the access word. Access words consist of a word followed by a number and should be typed in all lowercase letters with no spaces. Example: fun2|
|Q:||How do I reserve spots in a league for my friends when entering a point-style scoring game?|
|A:||Point-style games have an option called Join A Group. This option allows you to create a private group. Teams in your private group may be entered in any league or division in the contest, but will be ranked against each other in your private group for fun. One person will use the Join A Group link on the website to create a group using a group name and access word. The creator of the group will provide the group name and access word to others so that they can use the Join A Group link on the website to join the group. After the season begins and standings are posted, the teams that have joined the group will be ranked against each other for fun in a private group report. Prizes are not awarded to groups. You may join or leave the group at any time during the season. Your team may belong to only one group at a time.
If you are entering a point-style game with leagues and would like to compete in a league against a friend for prize money, please phone in your entry and request to reserve spots in a friends' league. You may reserve up to 6 spots (including yourself) in a league. Give the league number to your friends and ask them to phone-in their entry and ask for that league. After your teams are entered via the telephone, you may request Internet access for them. Please note that this option is not available for all point-style games.
|Q:||Do I need a Username and password?|
|A:||If you have played with CDM Sports, please use your Username and password to receive any discounts or special offers that may be available for current customers.
If you are a new CDM Sports customer entering your first team, on Page 1 of SIGNUP choose where you saw the advertisement for the game, click No (I have not played before) and then click the Next button at the bottom of the page. During signup, you will define your password. After your signup is complete, we will email your Username to you.
If you are a new CDM Sports customer and wish to enter more than one team, please note your Username and password after your first entry and use it to enter your additional teams.
|Q:||What if I have lost my Username and password?|
|A:||Go to WWW.CDMSPORTS.COM and click on Forgot Username/Password. Enter your name and email address and we will email your Username and password. If your email address has changed, you may call 1.888.636.7559 or email firstname.lastname@example.org, provide your name, address, and phone number, and request this information.|
|Q:||Can I access my team via the Internet if I mail in my entry with a check?|
|A:||Yes. If you have played before via the Internet, please indicate in your mailing that you would like Internet access. Once we have entered your team, you can access it with your Username and password. If you have not played before via the Internet, once we have entered your team, you may call and request Internet access. We will provide you with a Username and password to access your team.|
|Q:||Is there a charge to access my team via the Internet?|
|A:||No, Internet access to your CDM Sports team is free.|
|Q:||I'm moving and need to change my address. How should I do this?|
|A:||Go to WWW.CDMSPORTS.COM and login with your Username and password. Click on MY ACCOUNT, then EDIT CONTACT INFORMATION. Edit your information and click SAVE INFO.|